Preview — Werkza hasn’t launched yet. Some profiles and ratings on this site are sample data used for testing, not real businesses. We open to homeowners and pros in New Jersey later this year.

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Werkza

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Pick the closest match below, or email support@werkza.com. We reply within a business day.

W
Werkza Support A real person · New Jersey
Hi — my pro had to reschedule twice and now isn’t replying. What are my options?
That’s frustrating — sorry. Message a couple of other pros so you’re not stuck waiting (replies are free), and if this keeps happening with the same pro, tell us. Repeat no-shows lose their listing. — M.

A job isn't going well

Talk to your pro first — most things sort out fast. If you can't reach them or it isn't resolved, email us. We read every one of these ourselves, and a pro who keeps letting homeowners down loses their listing.

Open my conversations

Payment question

Payments go directly between you and the pro you hired — Werkza doesn't process money. For an invoice or receipt question, talk to your pro first; for anything we can help with, email us.

Email support

Safety concern

If you're in danger, call 911 first. Then tell us — we take it seriously, investigate every report, and remove pros who don't meet the bar.

Report a safety issue

Something else

Login trouble, account question, feature request — anything at all. We're a small team and we read every note.

Check the FAQ

In danger? Call 911 first. Then email safety@werkza.com — every report is investigated.